What do people want from brands? Utility and good experience. There is plenty of different services trying to deliver on it. Here is one fantastic example that integrates mobile device, check-in mechanics, coupons with the shopping experience - Shopkick. Shopkick is a hardware and application system to be installed in stores. It rewards people for just coming into the store, adds social sharing and customized offers overview to you while you are in the store. Judging from the video showing how the product works, Shopkick makes the whole coupon and check-in idea more social and more fun in relation to retail experience.
It opens the new opportunities for building loyalty and closer relationship between customer and retailers, where the latter one is not just products provider but improves the whole shopping experience.
Read the whole article and see the video on Techcrunch
as our attention and eyes become glued to the mobile screen, we'll see a rise in head concussions as people run into each other at the stores.
Posted by: twitter.com/nguyenduong | August 24, 2010 at 07:07 PM